“ Personal data ” means information about an identifiable individual that is recorded in any form, as provided in section 3 of Canada’s Privacy Act. “Data controller ” means a legal person which, alone or jointly, determines the purposes and means of processing personal data.
“Personal Information Index ” refers to the index and description of personal data collected and processed by Destination Canada, as set out in section 11(1) of Canada’s Privacy Act
In this Policy, references to ” we “, us ” or https://personalskillscoach.com” are references to All Personal, Sole Proprietorship.
This Policy only applies to data collected by https://personalskillscoach.com (the Site “),
and does not apply to All Personal and its other associated group companies, products, and/or services or other entities which have their own applicable privacy notices.
- How to c ontact us
Questions, comments and requests regarding this Policy should be addressed to our Data Protection team through the following means:
2967 Dundas St. W. #1009
Toronto, ON M6P 1Z2
+1 647 568 1596
We will collect personal information when you use the Site and the associated services, and as part of the normal course of business. This Policy se ts out how we collect and use personal information, and your rights regarding our use of your personal information.
This Policy applies when users to interact with All Personal in different ways f or example:
❖ Subscribing to our Newsletter
❖ Writing a review
❖ Contacting with us via website
4. Information that we collect about you / Information we collect when you:
❖ Write a review
❖ Register for an account with us
❖ Correspond with us (either by phone or email)
This information is provided by you directly.
I.Categories of information we collect about you include:
❖ We receive your basic profile information, including your first name, last name, profile photo, and profile URL.
❖ Information you may provide when writing a review.
❖ Other information you provide when you communicate with us including your full name, contact details and business email address, phone number and details of our communications.
II.We use this information for certain activities, including:
❖ Managing your profile and review(s);
❖ Verify the validity of your review(s) and ensure false or malicious reviews are not posted;
❖ Sending you service emails (e.g. service announcements and messages relating to your account);
❖ Providing consultation services and responding to service enquiries;
❖ Sending marketing to business contacts regarding All Personal services and products which may be of interest, and to promote our business and brand;
❖ Inviting you to provide reviews about other products and services, and to engage in other activities with All Personal businesses;
❖ Administering our services and website, investigating any complaints and providing customer service;
❖ Responding to your questions and requests and otherwise customize your digital markets experience;
❖ For internal analysis and research to help us to measure interest in and improve our services;
❖ Preventing prohibited or illegal activities;
❖ Enforcing our policies;
❖ Personalizing the experience of our website;
❖ Administering our website and developing our products and services;
❖ Performing statistical and trend analysis to improve the user experience and
performance of our website;
❖ Facilitate your access to and use of our Site; and
❖ Resolving disputes and troubleshooting problems
III. We use this information because:
❖ It is necessary for compliance with any legal or regulatory obligations;
❖ We have a legitimate business interest to:
- Provide and improve our services;
- Manage and promote our business and brand;
- Operate our business;
- Improve the performance and user experience of our websites;
- Monitor, investigate and report any attempts to breach the security of our websites;
- Resolve any concerns or disputes you may have; and
- Develop our product and service offerings for service users.
❖ You have given your consent (where required under applicable law) to use your information for marketing. Where we rely upon your consent, you have the right to withdraw this consent by contacting us or unsubscribing via the opt-out functionality provided in our marketing communications to you.
Where we collect and use information for our legitimate interests as mentioned above, a legitimate interest will only apply when we consider that your interests or rights requiring protection of your personal information do not override our legitimate interests. For more information regarding our legitimate interests as applied to your personal information, please contact us. Your personal information may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency, in the defence of legal claims or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats, to the physical safety of any person or violations of any of our Site terms.
5. When we disclose your information
❖ Publication of reviews
❖ Verified user reviews
Once submitted, the review will be displayed to our Site your personal information will also be transferred to other third-party organizations in certain scenarios (subject to applicable law):
❖ If we sell, purchase or transfer any part or all of our business or assets (including in bankruptcy), or in the event of another corporate change, in which case we may disclose your Information to the prospective seller, buyer or administrator of such business or assets including for pre-transaction review under suitable terms as to confidentiality;
❖ If we are reorganized or sold, information may be transferred to a buyer who can continue to provide services to you;
❖ If we are defending a legal claim, our property, our website or other users, Information may be transferred as required in connection with defending such claim.
We also may share aggregate or anonymous information about you (which does not contain any personal information) to develop content and services and further improve your digital experience.
6. Data subject rights
We ensure that the personal information we collect about you is accurate, complete and used for its intended purpose. You may access, review, correct and update your Information or close your account by contacting us by email on the contact details above.
If you are citizen of the European Union, you also have the rights listed below.
European Union Residents All Personal is subject to Canada’s Privacy Act. We strive, however, to comply with the privacy laws and regulations of all jurisdictions in which we have an establishment and market to, including the European Union (EU). Subject to the Privacy Act and the laws of Canada, EU residents may have the following additional rights, as provided by the General Data Protection Regulation (GDPR).
In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is below. To exercise any of these rights, please contact us. Such requests should include information to allow us to verify your identity (e.g. your name, address, email address or other information reasonably required).
Where we receive your request to exercise one of these rights, we will respond without undue delay within the time required by applicable law. This may be extended in certain circumstances, e.g. where requests are complex or numerous.
We will provide the information free of charge, except where requests are manifestly unfounded or excessive, e.g. because of their repetitive character. In these circumstances we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request.
We may ask for additional information to verify your identity before carrying out a request.
I.Right to access and/or correct your personal information
You have the right to access personal information we hold about you, and to be provided with a copy of the information (in most circumstances). You also have the right to correct any information we may hold about you that is inaccurate.
II. Right to restrict use of your personal information
You have the right to ask us to restrict processing of your personal information where one of the following applies:
- The processing is unlawful, but you want us to restrict use of the data instead of deleting it;
- Where you contest the accuracy of your personal information, the restriction will apply until we have verified the accuracy or corrected your personal information;
- We no longer require the personal information for the purposes of processing, but are required to keep it in connection with a legal claim;
- You have exercised your right to object to the processing. The restriction will apply until we have taken steps to verify whether we have compelling legitimate grounds to continue processing.
In some circumstances, residents of the EU may have the right to restrict the processing of their personal data. Such circumstances include: where the accuracy of the individual’s personal data is contested; where processing is unlawful but erasure is opposed; or where personal data is no longer needed for the purposes of processing, but where the individual requires personal data for the establishment, exercise or defence of a legal claim. Where processing has been restricted, All Personal may continue to store that personal data. In such cases, we will only process your personal data with your consent or: for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for purposes of an important public interest.
III. Right to request deletion of your personal information
You have the right to ask us to delete your personal information in most circumstances.
If you want to opt-out from receiving marketing communications, the best way to do so is to allow us to retain your information with a “do not contact” tag so we know not to contact you in the future.
There are also certain exceptions where we may refuse a request for erasure, for example, where the personal information is required to comply with a legal obligation or for the establishment, exercise or defence of legal claims.
In some circumstances, EU residents may have the right to the erasure of their personal data. The right to erasure may be exercised where: personal data is no longer necessary in relation to the purposes for it was first collected or otherwise processed; consent is withdrawn (where data processing was based on consent); there is no further legitimate interest in processing the data; data is being used for direct marketing purposes on the objection of the individual; or where the personal data has been unlawfully processed.
This right is not absolute. ALL PERSONAL may continue to process personal data of EU residents where the processing is necessary for compliance with a legal obligation, or for the establishment, exercise or defence of a legal claim.
V.Right to object to processing of your personal information
You may object to our use of your personal information for marketing purposes.
You may also object to processing of your personal information in cases where we have used legitimate interests as the basis for processing. In such cases, we will stop processing your personal information until we verify that we have compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms in asking us to stop processing the data, or in limited cases where we need to continue processing the data for the establishment, exercise, or defense of legal claims.
VI. Right to lodge a complaint with a supervisory authority
If you object to our processing of your personal information, you have the right to complain to the data protection authority in the country where you reside, where you work, or where an alleged infringement of data protection laws has taken place.
VII.Right to portability
In some circumstances, residents of the EU may have the right to receive personal data they have provided to https://personalskillscoach.com/ as data controller) in a portable manner (i.e., in a format that is structured, commonly used, and machine readable). EU residents may also have the right to request that All Personal transmit that data to another data controller. The right to data portability only applies when personal data is provided on the basis of consent, or for the purposes of a contract, and where All Personal processes that data by automated means. Except with respect to job applicant data supplied through our on-line application platform, All Personal does not process data automatically.
We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it.
In general terms, this will mean that your personal information will be kept for the duration of our relationship with you:
❖ The period required by tax and company laws and regulations:
❖ As long as it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws.
8.Choices about your information
We believe it is important to give you choices about the use of your Information. We will use your personal information as described in this Policy. If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so.
- Marketing communications
We will respect your wishes not to receive marketing communications. You can change your marketing preferences by contacting us at https://personalskillscoach.com/ Please note that we will continue to send you service-related communications regardless of any opt-out
request. We will not sell or share your information with third parties (other than our subsidiaries or affiliates) for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.
We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any Digital Markets service or account, and you must report suspected unauthorized activity to us.
We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.
- Cookies and similar technologies
A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as “cookies”.
Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages.
Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.
We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online content, advertising campaigns, and products and services we offer through the Site.
Flash cookies operate differently than browser cookies, and cookie
management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.
We provide links to other websites or resources that are not part of the products, programs, or services run by https://personalskillscoach.com/ We do not control these websites or their privacy practices, and any information you provide to these sites is subject to the privacy notices of those sites and not this Policy.
II.Changes to this Policy
From time to time, we may change and/or update this Policy. If this Policy changes in any way, we will post an updated version on the Site. We recommend you regularly review the Site to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.
III. Privacy rights
ALL PERSONAL does not share your personal data with other companies, organizations or individuals, except with your consent (or where authorized by law). Personal data is never sold, and is never used except in keeping with the purposes for which it was first collected. In some cases, we may provide your personal data to trusted program partners or service vendors for processing. In such instances, we ensure that the organizations we share your data with comply with strict instructions for the proper handling of that
We only retain personal data for so long as it is required to fulfill the purpose for which it was first collected. Personal data that is used to make a decision that may impact an individual is retained for a minimum of two years, as required under Canada’s Privacy
Act. When personal data is no longer required, it is securely destroyed or de-identified.Categories of personal information we collect. Throughout this Policy, we discuss in detail the specific pieces of information we collect from and about users. Below are the categories of personal information we collect:
❖ Identifiers (such as name and title, contact details, and company name);
❖ Internet or other network or device activity (such as browsing history or app usage);
❖ Inference data about you; and
❖ Other information that identifies or can be reasonably associated with you.
Use of categories of personal information. We may disclose the categories of personal information identified above for our operational purposes where the use is reasonably
necessary and proportionate to achieve the operational purpose for which it was collected or processed, or for another compatible operational purpose.
There are some additional rights that permit you to request the following:
❖ Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
❖ Provide access to and/or a copy of certain information we hold about you.
❖ Delete certain information we have about you.